The Access
Initiative
A live webinar series for the navigators, nonprofits, and public-sector partners working to connect families with the benefits they’re entitled to.
Practical conversations for the people powering benefits access.
The Access Initiative is MyFriendBen’s live webinar series for the people closest to the work, navigators, intake teams, community-based organizations, and public-sector leaders helping families unlock the programs and tax credits they qualify for.
Each session is a working conversation, not a keynote. We bring together practitioners, technologists, and policy experts to share what’s actually working on the ground, and then leave real time for your questions.
From Start to Finish: Navigating Benefits in a Changing Landscape
As policies shift and technology evolves, helping people successfully apply for benefits can feel like a moving target. This session explores how organizations are adapting to changes like HR 1, using navigation tools more effectively, and supporting individuals through to completed applications. Join us for a conversation on what’s working, what’s changing, and how we can ensure more people don’t fall through the cracks.
Save Your SeatCatch up on past sessions.
Every episode of The Access Initiative is recorded and archived here. Watch at your own pace, share with your team, and come back for the next live one.
Launching The Access Initiative
Too many people miss out on benefits simply because they’re hard to find, understand, or navigate.
Watch Recording →Built for the people doing the work.
If your day-to-day involves helping families navigate programs, credits, or applications, this series is for you.
Navigators & Intake Teams
Frontline staff at nonprofits, 211s, community action agencies, and clinics who help families apply for benefits every day.
Public-Sector Partners
State and county program leaders exploring how to pair a trusted eligibility screener with their agency’s intake and outreach.
Funders & Researchers
Philanthropy and research teams focused on benefits uptake, take-up rates, and the civic-tech infrastructure behind them.
Concrete answers to the questions partners actually ask us.
Topics rotate with every episode, but each session follows the same format: a short case study, a working conversation, and live Q&A you can bring your hardest questions to.
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01
Stand up a benefits screener your community trusts
What a 90%+ accuracy rate actually requires, and how to keep it there as policies shift.
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02
Integrate screening into your intake workflow
Tested patterns from navigators and 211 partners for routing families into the right follow-up.
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03
Reach families where they already are
Outreach and partner-toolkit tactics that have moved the needle in Colorado, NC, MA, TX, and beyond.
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04
Measure and report on impact
The metrics funders and boards care about, and how partner teams are tracking them without adding reporting burden.
Don’t miss the next Access Initiative session.
Register once to receive calendar invites for upcoming webinars and an email when new recordings are published. No spam, never shared.