MyFriendBen Recognized in Forbes for Advancing AI Use in the Social Sector

Summary of coverage from Afdhel Aziz, Forbes — “How Anthropic and Claude for Nonprofits Is Putting AI in the Hands of Changemakers” (Dec 2, 2025)

In a recent Forbes feature, author Afdhel Aziz examined how nonprofits across the United States are adopting AI tools through Anthropic’s Claude for Nonprofits initiative. The program provides eligible organizations with access to Claude’s advanced language and reasoning capabilities, helping them manage information-heavy tasks, improve service delivery, and scale impact. Within this exploration, MyFriendBen is highlighted as one of the organizations applying these tools to strengthen work that directly affects families seeking public benefits.

Aziz’s reporting focuses on the broader shift happening across the nonprofit landscape — a shift in which mission-driven organizations are integrating AI to solve real operational challenges. Many of the nonprofits featured in the article work in areas where large amounts of complex information must be translated into something understandable for the people they serve. MyFriendBen fits directly into that pattern. Its core mission is to simplify eligibility and access to public benefits such as SNAP, WIC, Medicaid, and tax credits. The article identifies MyFriendBen as an example of how AI can help organizations operating in this space offer clearer, more accurate guidance.

In the piece, Aziz explains that a key advantage of Claude for Nonprofits is the ability to process dense policy materials quickly and consistently. This is particularly relevant for organizations like MyFriendBen, which routinely interpret rules, regulations, and benefit criteria that change frequently and vary by state. By using AI tools responsibly, MyFriendBen can support ongoing work to keep information current and reduce the barriers families face when navigating benefits systems.

Another major theme of the article is the potential for AI to expand capacity. Many nonprofits carry heavy administrative burdens and limited staff bandwidth. For organizations working in benefits access, that challenge can be even more pronounced as they attempt to keep up with evolving program rules and support individuals through multi-step processes. Aziz notes that tools such as Claude can assist nonprofits by streamlining tasks related to content review, message drafting, and policy interpretation. MyFriendBen is recognized in this context as an example of a nonprofit using AI to extend its ability to serve more people while maintaining accuracy and reliability.

Aziz also discusses the emphasis Anthropic places on safe, ethical deployment of AI within the nonprofit environment. The program highlights transparency, careful oversight, and strong safeguards around data, particularly when organizations work with sensitive populations. This aligns with MyFriendBen’s own commitments to privacy and user protection. The organization is mentioned among nonprofits that are using AI in ways that complement — rather than replace — human expertise, ensuring that the technology supports thoughtful, mission-aligned operations.

Throughout the article, Forbes presents MyFriendBen as part of a cohort of nonprofits that are demonstrating how AI can help address large-scale social challenges. Many of the organizations highlighted in the piece share similar goals: making complex information easier for people to navigate, improving responsiveness, reducing delays for individuals seeking assistance, and providing tools that communities can rely on. MyFriendBen’s inclusion reinforces its role as a nonprofit that is applying new technology to longstanding problems within the benefits access ecosystem.

While the article covers multiple organizations and a variety of examples, MyFriendBen’s mention underscores two central points emphasized by Aziz:

1. AI can be used responsibly by nonprofits to strengthen service quality and scale their reach, and

2. Organizations working at the intersection of policy, public benefits, and user support can benefit significantly from AI tools that handle complex information quickly and consistently.

The feature positions MyFriendBen within a national story about how nonprofit innovators are beginning to leverage AI to serve communities more effectively. As described in the Forbes piece, programs like Claude for Nonprofits are contributing to a new phase of digital capacity-building for mission-driven organizations. MyFriendBen’s appearance in this context highlights the organization’s continued efforts to modernize benefits access and improve the experience for families working to secure essential support.